Managing Our Daily Conflicts – Leadership Series No. 6
Recorded On: 04/13/2016
Conflict is a fact of life and can be either productive or disruptive depending on how it’s managed. In this session you learn the sources of conflict and the five styles to manage the conflict.
Mark J. Harris
Consultant, Harris Development Group
Mark J. Harris is a consultant focused on relationship building, employee and leadership development, managing diversity and organizational change. He has earned a reputation for his outstanding skills as a content expert, coach and facilitator. In addition to his consulting responsibilities, Mark is frequently asked to speak at colleges and professional association conferences. Mark was President of the Chicagoland Chapter of the American Society for Training and Development. In addition, he was Co-Director for the Training and Development Interest Group of the Human Resources Management Association of Chicago. Mark holds a Master's Degree in Clinical Social work from the University of Wisconsin and an M.B.A. in Human Resource Management from Temple University. All degrees were received with honors.