Agency Profitability: MarshBerry Benchmarking Results

Recorded On: 01/12/2010

This presentation is a summary of the 2009 benchmarking study conducted by MarshBerry on behalf of the NASBP. The study provides performance standards for agencies, specifically for bond operations.

Doug Terrill

Senior Vice President, MarshBerry

Doug Terrill is Senior Vice President at MarshBerry, a company he joined in 1993 as a consultant responsible for preparing appraisal reports and assisting agencies with strategic business planning. Mr. Terrill’s extensive knowledge of agencies and information systems provides the foundation for MarshBerry's ability to compile and analyze financial and operational statistics for the purpose of establishing standards for the insurance industry. His current responsibilities include managing the company's information services which includes directing MarshBerry’s premier benchmarking service Perspectives for High Performance (PHP). He is also responsible for the planning and implementation of insurance company services and continues to consult agencies on perpetuation, business planning and agency value. Mr. Terrill speaks frequently before carriers and agencies and writes insurance-related articles for national publications.

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