The Changing Customs Bond Landscape: What Surety Professionals Need to Know

John Sheppard has been with C.A. Shea & Company, Inc. for over 22 years, and is currently the Vice President. He oversees the day to day operations of the bond department and is responsible for underwriting and dealing with Customs on both the local and executive levels.

Colleen Clarke is Vice President, Surety, Roanoke Trade Services, Inc. She focuses on the review and analysis of CBP policy including new issues from the perspective of the surety underwriting group as well as the client services team. She manages the Roanoke Trade independent agent unit for U.S. Customs bonds. In 2008 Ms. Clarke was appointed to the 11th term of the Commercial Operations Advisory Committee (COAC) where she participates in several subcommittees. She serves as co-chair of the Surety Account Subcommittee within the Trade Support Network (TSN) and works closely with CBP as a representative on the Customs/Surety Executive Committee (C/SEC).

Michelle has been involved in the International Trade Segment of the Insurance Field since 1993 holding various roles throughout her career in both agency and company surety operations. From 2009 to 2019 Michelle served as Vice President of Surety for Navigators Management Company, Inc. (NMC). In April of 2019, Navigators became a Brand of The Hartford where Michelle managed the Customs and Logistics Surety Division until moving to her current role as Vice President of Customs Surety at Tokio Marine HCC in 2022